Privacy Policy

Privacy Policy

Last updated: October 15, 2026

Introduction

Welcome to Luminaring Innovations & Discoveries℠, Luminaring℠,  operated by Luminaring Innovations & Discoveries LLC (“the Company”) DBA “Luminaring”.

Our website address is https://www.luminaring.com. Throughout this Privacy Policy we’ll refer to our website and services collectively as (“website”, “services”, “we”, “our” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1. Personal Information:
   • Examples: Name, email address, contact information.
   • Purpose: Personal information is collected for order processing, communication, and providing a personalized experience.
2. Technical and Usage Information:
   • Examples: Cookies, IP address, device information.
   • Purpose: Technical and usage information is used for website analytics, improving user experience, and marketing purposes. IP addresses, device identifiers and similar information may constitute personal information.

Research, Scientific and Consulting Information

Depending on the activity and the applicable authorizations, we may collect, receive, generate, derive and analyze scientific and research information, including demographic and phenotypic characteristics; questionnaire responses; medical, family and life histories; lifestyle, occupational and environmental exposures; anthropometric, physical, physiological, functional and cognitive measurements; clinical assessments; and laboratory and analytical results.

These data may include hematological, biochemical, clinical chemistry, hormonal, immunological, nutritional, toxicological and other biological, physical or chemical measurements; concentrations of metals, trace elements, minerals and other substances; and information derived from blood, serum, plasma, saliva, urine, tissues or other biological specimens.

We may also process genetic and genomic information, including genotyping, whole-genome and whole-exome sequencing data; epigenetic and epigenomic information; RNA and transcriptomic data; proteomic, metabolomic, lipidomic, microbiome and other molecular or omics data; imaging data; and associated metadata, computational outputs, derived variables and analytical results.

Information may be received from participants, authorized representatives, healthcare or care centers, laboratories, research institutions, collaborators, consulting clients, public repositories or other authorized sources. Depending on the activity, these datasets may contain personal information, including sensitive genetic or health information, or may be coded, pseudonymized or anonymized. Removing names or assigning a code does not, by itself, make information anonymous.

2. How We Use Your Information

1. Order Processing:
   • Purpose: We use your information to process and fulfill orders, communicate order updates, and provide customer support.
2. Communication:
   • Purpose: Your email may be used for transactional messages, updates, and marketing communications. You can opt-out of marketing communications at any time.
3. Personalization:
   • Purpose: Your data may be used to personalize your shopping experience, including product recommendations and promotions.

Your personal data is collected and used by us to support a range of different business purposes:

1. To create an account with us, to manage your account, and to provide you with our services (contact information, including email address and password to register with our Site.
2. To fulfill or process orders (name, phone number, shipping address, in order to fulfill basic functions, payment and return requests, and keeping you informed of the order status and shipping logistics)
3. To provide customer service and support or to provide you with service-related communications (your communications history with us via various channels such as email, phone, social media, mail, instant chat and our customer service platform to respond your requests, as well as to keep you updated about your account and the services).
4. To undertake marketing, advertising, or other promotional activities (contact information, such as phone number and email, data about how you engaged with our services such as adding to your shopping cart, saving items, placing orders or returns).
5. To prevent and investigate fraud and other illegal activities (information automatically collected through our services).
6. To comply with legal or compliance requirements (identity information, transaction history and certain identifying information to handle and resolve legal disputes, for regular investigations purposes, and to comply with lawful request from a competent law enforcement agency or court).
7. Other purposes (we may use your information for any other purposes disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the services or other related products and/or services requested, with your permission or upon your direction).

Research, Collaborations and Consulting

We may process the scientific and research information described above to design and conduct studies; perform bioinformatics, statistical, computational and other scientific analyses; integrate and interpret datasets; identify and evaluate biological relationships, signatures and biomarkers; develop, test and validate analytical methods, computational models and research tools; manage research collaborations; and provide agreed scientific and consulting services. The specific purposes, permitted uses and responsibilities for each activity are governed by the applicable legal requirements, research documentation, privacy notices, authorizations and agreements.

Please note: When communicating with us through our general website contact forms or publicly sharing content through our services, please do not submit sensitive information about yourself or others. Sensitive personal information, including genetic and health information, may be processed separately in connection with authorized research, collaborations or consulting activities, subject to the applicable legal requirements, notices, authorizations and agreements. Such information should be provided only through the transfer arrangements established for the relevant activity.

3. Information Sharing

• Third-Party Services. Purpose: We may share your information with trusted third-party services (e.g., payment processors, shipping partners) to facilitate order fulfillment and improve our services.

Research and Consulting Activities

Where necessary and permitted for the relevant activity, we may disclose information to participating healthcare or care centers, laboratories, research institutions, authorized scientific collaborators, consulting clients, providers of analytical, computing, storage or technical services, and professional advisers. The purposes may include laboratory processing, scientific analysis, research collaboration, delivery of agreed services, data management and legal compliance. Disclosures are subject to the applicable permissions, confidentiality obligations, agreements and data protection requirements.

4. Your Rights

Opt-Out: Right to Opt-Out of Selling. Residents of certain states, such as California and Virginia, have the right to opt-out of having their personal information sold. We do not sell your personal information.

Cookie Preferences: When it comes to cookies, we respect your preferences. You can manage your cookie settings by linking to our cookie policy. Learn more about how we use cookies in our Cookie Policy.

3. Access and Correction. Access, correction and deletion of your personal information. To exercise your rights, you may make updates within your customer account on the site, or you may contact us at [email protected].

4. Unsubscribe from our marketing communications. Please directly click on the unsubscribe link at the bottom of any of our email messages to you or contact us.

5. Lodging Complaints. If you believe we have infringed or violated your privacy rights, please contact us.

6. Security Measure. Details: We employ industry-standard security measures to protect your information. However, no online method is entirely secure. We therefore strongly recommend that you use a secure method and use a complex password to help us ensure the security of your account. We also strongly advise that you neither share your password with others nor re-use passwords on our services that you use on other sites or apps, as doing so increases the likehood of your being the victim of a credential stuffing attack or other malicious cyber behavior. If you feel that the security of your account or personal data has been compromised, please immediately contact us at [email protected].

7. Retention

We will retain your personal data, including any correspondence you have with us only for as long as is necessary for the purposes set out in this Policy, including retaining personal data to comply with our legal obligations, to resolve disputes, for information security purposes, and to enforce our legal rights, terms, and policies.

8. Third-Party Websites/services & Payments

Our site may contain linked to third-party sites/services. This Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites. Payments: We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors such but not limited to WPForms, Stripe, Paypal, WooCommerce).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

• Stripe Their Privacy Policy can be viewed at https://stripe.com/us/privacy
• PayPal Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
• WPForms Their Privacy Policty can be viewed at https://wpforms.com/privacy-policy/
• WooCommerce Their Privacy Policty can be viewed at https://automattic.com/privacy/

9. Children

Age Restriction: Luminaring Innovations & Discoveries℠, Luminaring℠ services are not intended for users under the age of 16. We do not knowingly collect personal information from individuals below this age without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take prompt action to address the situation.

Verifiable Parental Consent: In accordance with applicable law, United States, the Children’s Online Privacy Protection Act (COPPA) and in Europe the General Data Protection Regulation (GDPR), if we determine that a user is under the specified age limit, we will seek verifiable parental consent before collecting, using, or disclosing any personal information. If you are a parent or guardian and wish to provide consent or request details about the personal information we have collected from your child, please contact us through the contact details provided below.

Parental Involvement: We encourage parents and guardians to take an active role in their children’s online activities and to regularly monitor and guide their internet use.

Contact Us: If you have any questions or concerns about our children’s privacy practices.

10. Transfer if your Personal Data

We prioritize the security and confidentiality of your personal data. Luminaring Innovations & Discoveries LLC is based in the United States. Personal information may be received from sources within or outside the United States and processed in the United States. Any processing or onward transfer outside the United States is subject to the applicable legal requirements, safeguards, notices and agreements.

Internal Transfers within the United States: Your personal data may be shared with entities affiliated with Luminaring Innovations & Discoveries℠, Luminaring℠, including subsidiaries, parent companies, and other entities under common ownership, all located within the United States. These internal transfers are conducted to streamline operations, enhance user experience, and maintain a consistent level of service across our brand.

Service Providers and Partners within the United States: We may engage third-party service providers and partners located within the United States to perform various functions on our behalf. These transfers are undertaken to facilitate the provision of services, such as payment processing, shipping, and customer support.

Legal Compliance and Protection: In certain circumstances, we may transfer personal data if required by law or in response to legal processes within the United States. Transfers may also occur to protect our rights, safety, or the rights, safety, or property of our users.

Domestic and International Transfer Requirements: Personal information may be shared or transferred within the United States or internationally in connection with our services, research, collaborations or consulting activities. Transfers within the United States are subject to applicable legal requirements, confidentiality obligations and any relevant notices, authorizations and agreements. Where information is transferred internationally, the applicable international transfer requirements and safeguards must also be satisfied. Further details about the relevant arrangements are provided in the applicable privacy notices and agreements. Use of our website alone does not constitute consent to an international transfer of sensitive research information.

If you have any questions or concerns about the handling of your personal data, please contact us.

11. California Privacy Rights

Shine the Light Law:

Under California’s Shine the Light law (California Civil Code Section 1798.83), California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact details provided below.

California Consumer Privacy Act (CCPA) Rights:

Right to Know: California residents have the right to request, up to twice in a 12-month period, that we disclose to them the categories of personal information we have collected, used, disclosed, and sold about them, and the specific pieces of personal information we have collected.

Right to Delete: California residents have the right to request the deletion of their personal information that we have collected or maintained, subject to certain exceptions.

Right to Opt-Out of Sale: California residents have the right to opt-out of the sale of their personal information. At Luminaring Innovations & Discoveries℠, Luminaring℠, we do not sell personal information.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates, or provide you with a lesser quality of services if you exercise your rights under the CCPA.

Exercising Your Rights:

To exercise your California privacy rights, please contact us at [email protected]

Please provide sufficient information for us to reasonably verify your identity and the details of your request.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at [email protected]. Our Privacy office can be contacted via the email address below or via our postal address: Luminaring Innovations & Discoveries LLC, 5401 S. Kirkman Rd. STE 310, Orlando, Florida 32819

13. Limitation of Liability

• Liability Limitations. Statement: To the fullest extent permitted by applicable law, Luminaring Innovations & Discoveries℠, Luminaring℠, Luminaring Innovations & Discoveries LLC, and Imaginaring Holdings LLC  (owner) collectively disclaim all liability for any incidental, consequential, indirect, or special damages arising out of or in connection with your use or inability to use our services.

Nothing in this Privacy Policy or any limitation of liability excludes or restricts data protection obligations, rights or remedies that cannot lawfully be excluded or restricted.